Privacy Policy

This policy sets out how we use and protect any personal information that you give us when you use our website or contact us by email or mobile messaging. If you have any questions about this policy or do not agree with it, please contact our marketing department at Schneider Electric, 80 Victoria Street, London, SW1E 5JL or or on 0333 6000 622 before using this website.

We may change this policy from time to time by updating this page and when we have done so we will revise the effective date given at the end of this paragraph. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from September 6th 2007.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Schneider Electric, 80 Victoria Street, London, SW1E 5JL.

What information do we collect? 
In general, you can use this website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information:

  • your name and contact information, including email address and company details;
  • information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services;
  • information regarding your use of our services. If you receive the HTML-formatted version of an email, your opening of this email is notified to us and saved. Your clicks on links in the email are also saved. These statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.
What do we do with the information we collect? 
We use this information to provide you with a better service, and in particular for the following reasons:
  • internal record keeping;
  • to improve our products and services;
  • to follow up as part of our customer care procedures;
  • to send you information and newsletters about products and services or items which may be of interest to you; and
  • to contact you for market research purposes.

We may contact you by e-mail, phone or mail, unless you have registered with the appropriate Preference Service.

Direct Marketing 
We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by mail or telephone, unless you have registered with the appropriate Preference Service. When you provide us with information, you will be given the option to let us know that you do not want your information used for direct marketing purposes. If you request this option, we will not send you any direct marketing.

You can change you mind at any time by contacting us at

Electronic mail marketing 
We would also like to provide you with the information above by electronic mail (for example email and mobile messaging such as SMS and MMS). However, we appreciate that electronic “spam” has become a problem in recent years.

When you provide us with information, you will be given the option to let us know that you do not want your information used for electronic mail marketing purposes. If you request this option, we will not send you any electronic mail marketing.

If you decide at any time that you no longer wish to receive electronic mail marketing from us, please contact us at

Whom do we share this information with? 
We will disclose your personal information to our authorised direct marketing agents who will process your personal information for the purposes identified in this policy on our behalf. However subject to this we will not transfer, disclose, sell, distribute or lease your personal information to third parties, other than to a purchaser or potential purchaser of our business, unless we have your permission or are required by law.

How to get copies of or amend the information we have collected 
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our Data Protection Compliance Officer at Schneider Electric, 80 Victoria Street, London, SW1E 5JL or

If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or transferring sensitive data such as credit card information.

We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.